.page-faq .faq-hero {
  padding: clamp(28px, 5vw, 56px) 0 clamp(28px, 4vw, 48px);
}

.page-faq .faq-hero__inner {
  display: grid;
  gap: clamp(18px, 3vw, 32px);
  padding-bottom: clamp(20px, 3vw, 32px);
  border-bottom: 1px solid var(--hair);
}

.page-faq .faq-hero__lead .eyebrow {
  margin: 0 0 16px;
}

.page-faq .faq-hero h1 {
  font-family: var(--font-display);
  font-weight: 300;
  font-size: clamp(2.1rem, 6vw, 4.4rem);
  line-height: 1.08;
  letter-spacing: -0.01em;
  color: var(--ink-black);
  margin: 0;
  max-width: 16ch;
}

.page-faq .faq-hero__side {
  margin: 0;
}

.page-faq .faq-hero__side .lede {
  margin: 0;
  max-width: 46ch;
  font-size: clamp(0.9375rem, 1.5vw, 1.0625rem);
  line-height: 1.95;
  color: var(--slate);
}

.page-faq .faq-hero__fig {
  margin: clamp(24px, 4vw, 40px) 0 0;
}

.page-faq .fig__img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
  background: var(--paper-yellow);
}

.page-faq .fig__cap {
  margin-top: 10px;
  font-size: 0.75rem;
  line-height: 1.7;
  color: var(--slate);
}

.page-faq .fig__cap-no {
  font-family: var(--font-mono);
  letter-spacing: 0.1em;
  color: var(--moss);
  margin-right: 8px;
}

.page-faq .diagnose {
  background: var(--ink-green);
  color: var(--porcelain);
  padding: clamp(38px, 6vw, 76px) 0;
}

.page-faq .diagnose__inner {
  display: grid;
  gap: clamp(26px, 4vw, 44px);
}

.page-faq .diagnose .eyebrow {
  color: var(--sand);
  margin: 0 0 14px;
}

.page-faq .diagnose h2 {
  font-family: var(--font-display);
  font-weight: 300;
  font-size: clamp(1.55rem, 3.2vw, 2.5rem);
  line-height: 1.2;
  color: var(--porcelain);
  margin: 0 0 14px;
  max-width: 14ch;
}

.page-faq .diagnose__note {
  margin: 0;
  font-size: 0.875rem;
  line-height: 1.85;
  color: rgba(244, 240, 230, 0.72);
  max-width: 34ch;
}

.page-faq .diag-list {
  list-style: none;
  margin: clamp(22px, 3vw, 34px) 0 0;
  padding: 0;
  border-top: 1px solid rgba(200, 164, 92, 0.36);
}

.page-faq .diag {
  border-bottom: 1px solid rgba(200, 164, 92, 0.36);
}

.page-faq .diag__link {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: baseline;
  gap: 14px;
  padding: 18px 4px;
  text-decoration: none;
  color: inherit;
  transition: background 0.22s ease, padding-left 0.22s ease;
}

.page-faq .diag__link:hover,
.page-faq .diag__link:focus-visible {
  background: rgba(200, 164, 92, 0.14);
  padding-left: 14px;
}

.page-faq .diag__no {
  font-family: var(--font-mono);
  font-size: 0.8125rem;
  letter-spacing: 0.08em;
  color: var(--sand);
}

.page-faq .diag__title {
  font-size: clamp(0.9375rem, 1.6vw, 1.0625rem);
  line-height: 1.55;
  color: var(--porcelain);
}

.page-faq .diag__meta {
  font-family: var(--font-mono);
  font-size: 0.6875rem;
  letter-spacing: 0.12em;
  color: rgba(244, 240, 230, 0.58);
  white-space: nowrap;
}

.page-faq .diagnose .fig__cap {
  color: rgba(244, 240, 230, 0.64);
}

.page-faq .diagnose .fig__cap-no {
  color: var(--sand);
}

.page-faq .qa {
  padding: clamp(40px, 7vw, 88px) 0;
  background: var(--porcelain);
}

.page-faq .section-head {
  margin-bottom: clamp(22px, 4vw, 38px);
}

.page-faq .section-head .eyebrow {
  margin: 0 0 12px;
}

.page-faq .section-head h2 {
  font-family: var(--font-display);
  font-weight: 300;
  font-size: clamp(1.55rem, 3.4vw, 2.6rem);
  line-height: 1.2;
  color: var(--ink-black);
  margin: 0;
}

.page-faq .qa__inner {
  display: grid;
  gap: clamp(24px, 4vw, 48px);
}

.page-faq .qa__side-label {
  font-family: var(--font-mono);
  font-size: 0.6875rem;
  letter-spacing: 0.16em;
  color: var(--slate);
  margin: 0 0 10px;
}

.page-faq .qa-nav {
  list-style: none;
  margin: 0;
  padding: 0;
  border-left: 1px solid var(--hair);
}

.page-faq .qa-nav__link {
  display: flex;
  align-items: baseline;
  gap: 10px;
  margin-left: -1px;
  padding: 10px 0 10px 16px;
  border-left: 2px solid transparent;
  text-decoration: none;
  color: var(--slate);
  font-size: 0.9375rem;
  line-height: 1.5;
  transition: color 0.2s ease, border-color 0.2s ease;
}

.page-faq .qa-nav__link:hover,
.page-faq .qa-nav__link:focus-visible {
  color: var(--ink-green);
  border-left-color: var(--cinnabar);
}

.page-faq .qa-nav__no {
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.1em;
  color: var(--moss);
}

.page-faq .qa__body {
  min-width: 0;
}

.page-faq .qa-group {
  scroll-margin-top: calc(var(--cmd-h) + 24px);
}

.page-faq .qa-group + .qa-group {
  margin-top: clamp(36px, 6vw, 64px);
}

.page-faq .qa-group__head {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding-bottom: 14px;
  border-bottom: 1px solid var(--ink-green);
}

.page-faq .qa-group__no {
  flex: none;
  font-family: var(--font-mono);
  font-size: 0.75rem;
  line-height: 1;
  letter-spacing: 0.12em;
  color: var(--porcelain);
  background: var(--ink-green);
  padding: 5px 8px;
}

.page-faq .qa-group__head h3 {
  font-family: var(--font-display);
  font-weight: 400;
  font-size: clamp(1.3rem, 2.6vw, 1.85rem);
  line-height: 1.3;
  color: var(--ink-black);
  margin: 0 0 4px;
}

.page-faq .qa-group__head p {
  margin: 0;
  font-size: 0.875rem;
  line-height: 1.7;
  color: var(--slate);
}

.page-faq .qa-item {
  border-bottom: 1px solid var(--hair);
  transition: background 0.24s ease, box-shadow 0.24s ease;
}

.page-faq .qa-item[open] {
  background: var(--mist);
  box-shadow: inset 2px 0 0 var(--cinnabar);
}

.page-faq .qa-item__summary {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 12px;
  align-items: start;
  padding: 16px 6px;
  cursor: pointer;
  list-style: none;
  transition: padding-left 0.24s ease;
}

.page-faq .qa-item__summary::-webkit-details-marker {
  display: none;
}

.page-faq .qa-item__summary::marker {
  content: "";
}

.page-faq .qa-item[open] .qa-item__summary {
  padding-left: 14px;
}

.page-faq .qa-item__no {
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.08em;
  color: var(--moss);
  padding-top: 4px;
}

.page-faq .qa-item__q {
  font-size: 1rem;
  line-height: 1.6;
  color: var(--ink-black);
}

.page-faq .qa-item__summary::after {
  content: "+";
  font-family: var(--font-mono);
  font-size: 1rem;
  line-height: 1;
  color: var(--slate);
  padding-top: 4px;
  transition: color 0.2s ease;
}

.page-faq .qa-item[open] .qa-item__summary::after {
  content: "–";
  color: var(--cinnabar);
}

.page-faq .qa-item__body {
  padding: 0 18px 22px 14px;
  animation: faq-reveal 0.26s ease;
}

@keyframes faq-reveal {
  from {
    opacity: 0;
    transform: translateY(-4px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

.page-faq .qa-item__body p {
  margin: 0;
  font-size: 0.9375rem;
  line-height: 1.9;
  color: var(--slate);
  max-width: 62ch;
}

.page-faq .qa-item__more {
  margin-top: 10px !important;
}

.page-faq .qa-link {
  color: var(--ink-green);
  text-decoration: none;
  border-bottom: 1px solid var(--sand);
  padding-bottom: 1px;
}

.page-faq .qa-link:hover,
.page-faq .qa-link:focus-visible {
  border-bottom-color: var(--cinnabar);
}

.page-faq .steps {
  list-style: none;
  counter-reset: step;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-faq .steps li {
  counter-increment: step;
  display: grid;
  grid-template-columns: 28px minmax(0, 1fr);
  gap: 10px;
  font-size: 0.9375rem;
  line-height: 1.9;
  color: var(--slate);
}

.page-faq .steps li::before {
  content: counter(step, decimal-leading-zero);
  font-family: var(--font-mono);
  font-size: 0.75rem;
  line-height: 2.1;
  color: var(--moss);
}

.page-faq .support {
  background: var(--moss);
  color: var(--porcelain);
  padding: clamp(40px, 6vw, 80px) 0;
  scroll-margin-top: calc(var(--cmd-h) + 20px);
}

.page-faq .support__head {
  max-width: 64ch;
  margin-bottom: clamp(24px, 4vw, 42px);
}

.page-faq .support .eyebrow {
  color: var(--sand);
  margin: 0 0 14px;
}

.page-faq .support h2 {
  font-family: var(--font-display);
  font-weight: 300;
  font-size: clamp(1.55rem, 3.2vw, 2.4rem);
  line-height: 1.22;
  color: var(--porcelain);
  margin: 0 0 14px;
}

.page-faq .support__note {
  margin: 0;
  font-size: 0.9375rem;
  line-height: 1.9;
  color: rgba(244, 240, 230, 0.78);
}

.page-faq .support__grid {
  display: grid;
  gap: 1px;
  background: rgba(244, 240, 230, 0.24);
}

.page-faq .support__card {
  background: var(--moss);
  padding: clamp(20px, 3vw, 28px);
}

.page-faq .support__no {
  font-family: var(--font-mono);
  font-size: 0.6875rem;
  letter-spacing: 0.14em;
  color: var(--sand);
}

.page-faq .support__card h3 {
  font-family: var(--font-display);
  font-weight: 400;
  font-size: 1.2rem;
  line-height: 1.35;
  color: var(--porcelain);
  margin: 10px 0 8px;
}

.page-faq .support__card p {
  margin: 0 0 12px;
  font-size: 0.875rem;
  line-height: 1.85;
  color: rgba(244, 240, 230, 0.78);
}

.page-faq .support__card .support__val {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 0.875rem;
  line-height: 1.6;
  color: var(--sand);
  word-break: break-all;
}

.page-faq .support__foot {
  margin: clamp(22px, 3vw, 32px) 0 0;
  font-size: 0.8125rem;
  line-height: 1.8;
  color: rgba(244, 240, 230, 0.66);
}

.page-faq .escalate {
  background: var(--paper-yellow);
  padding: clamp(40px, 6vw, 80px) 0;
}

.page-faq .escalate__inner {
  display: grid;
  gap: clamp(24px, 4vw, 48px);
}

.page-faq .escalate__lead .eyebrow {
  margin: 0 0 14px;
}

.page-faq .escalate h2 {
  font-family: var(--font-display);
  font-weight: 300;
  font-size: clamp(1.55rem, 3vw, 2.3rem);
  line-height: 1.22;
  color: var(--ink-black);
  margin: 0 0 14px;
  max-width: 15ch;
}

.page-faq .escalate__lead p {
  margin: 0 0 22px;
  font-size: 0.9375rem;
  line-height: 1.9;
  color: var(--slate);
  max-width: 42ch;
}

.page-faq .escalate__list {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .escalate__list li {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 16px;
  padding: 18px 0;
  border-top: 1px solid rgba(21, 23, 19, 0.18);
}

.page-faq .escalate__list li:last-child {
  border-bottom: 1px solid rgba(21, 23, 19, 0.18);
}

.page-faq .escalate__no {
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.1em;
  color: var(--moss);
  padding-top: 3px;
}

.page-faq .escalate__list h3 {
  font-family: var(--font-display);
  font-weight: 400;
  font-size: 1.0625rem;
  line-height: 1.4;
  color: var(--ink-black);
  margin: 0 0 6px;
}

.page-faq .escalate__list p {
  margin: 0;
  font-size: 0.875rem;
  line-height: 1.85;
  color: var(--slate);
}

@media (min-width: 880px) {
  .page-faq .faq-hero__inner {
    grid-template-columns: minmax(0, 1.28fr) minmax(0, 1fr);
    align-items: end;
  }

  .page-faq .faq-hero__side {
    padding-bottom: 10px;
  }
}

@media (min-width: 900px) {
  .page-faq .diagnose__inner {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, 0.95fr);
    align-items: start;
  }

  .page-faq .diagnose__col--fig {
    margin-top: clamp(28px, 4vw, 56px);
  }

  .page-faq .qa__inner {
    grid-template-columns: 200px minmax(0, 1fr);
    gap: clamp(32px, 5vw, 72px);
  }

  .page-faq .qa__side {
    position: sticky;
    top: calc(var(--cmd-h) + 20px);
    align-self: start;
  }

  .page-faq .escalate__inner {
    grid-template-columns: minmax(0, 0.85fr) minmax(0, 1.15fr);
    align-items: start;
  }
}

@media (min-width: 760px) {
  .page-faq .support__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 560px) {
  .page-faq .qa-item__summary {
    gap: 10px;
  }

  .page-faq .qa-item__body {
    padding: 0 10px 20px 10px;
  }

  .page-faq .diag__link {
    grid-template-columns: auto minmax(0, 1fr);
    row-gap: 6px;
  }

  .page-faq .diag__meta {
    grid-column: 2;
    white-space: normal;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .qa-item__body {
    animation: none;
  }

  .page-faq .diag__link,
  .page-faq .qa-item__summary,
  .page-faq .qa-nav__link {
    transition: none;
  }
}